About the Product

What is competitive advantage? How can the supply chain affect competitive advantage? What competitive advantage opportunities does the supply chain in your organization underutilize?

What are the various dimensions of customer value? Which of these dimensions are affected by supply chain strategies? What is the effect on customer satisfaction?

Why do organizations outsource various components of the supply chain? What effects—advantages and disadvantages–does outsourcing have on the supply chain? What are some potential risks associated with outsourcing?

What are the elements of a supply chain philosophy? Which of these elements do you think is the most important? Why? How could you apply a supply chain philosophy in your workplace?